Puravai Water Warranty
Last Updated on July 19th, 2017

For the warranty period indicated below, Puravai LLC, a Utah Company (“Manufacturer”), warrants to the purchaser that the Manufacturer will, subject to the Terms, Conditions, and Limitations set forth below, provide replacement water sufficient to replace existing unopened product. 


How Long The Warranty Lasts 

The coverage of this warranty is twenty (20) years from the date of manufacture.

What This Warranty Covers 

This warranty covers drinkability as established by FDA standards and determined by an FDA certified lab. Additionally this warranty covers manufacturer’s defects in materials and workmanship in the packaging of Puravai Water, specifically for the HDPE container. 

What This Warranty Does Not Cover 

This warranty does not cover any problems which result from improper transportation or storage based on manufacturer’s recommendations specifically 1) if the product is stored below 33 degrees Fahrenheit (the formation of ice could rupture the container seal), and/or 2) if the product is stored near chemicals, sharp objects, or other hazards that may compromise the integrity of the Puravai bottles and/or the water inside.

How State Law Applies 

Along with the specific legal rights this warranty gives you, you may also have other rights which vary from state to state.

How To Get Warranty Service 

In the event the water, in its original container, is determined undrinkable by an FDA certified laboratory, Puravai will replace, upon request, the entire batch of unopened water in the possession of the customer with drinkable water of equal or greater value. For warranty service, please contact Puravai LLC directly in writing at the following email address: ContactUs[at]Puravai.com

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